Aliroo Limited values the personal information you provide to us and we wouldn’t want to use it in a way that you won’t expect. This Privacy Notice explains how we protect your privacy and how you can control how we use your personal information. If you want to change the way in which we use your data or if you have a question about how your personal information is used please contact us using the methods below:
Postal address: Aliroo Limited, 35 Oakley Lane, Chinnor, Oxfordshire. OX39 4HT
The information you provide to us
When you provide your information to us directly via our website, over the phone or via our marketplaces (notonthehighstreet.com or etsy.com) we only ask you to supply information that we need in order to provide the product or service you have requested. We will normally ask you to provide us with:
Your contact details including:
Your delivery address
Your billing address
An e-mail address
A telephone number
Information provided to us via cookies
How we use your data
We use your personal information in a number of ways to:
provide you with the product or service you’ve requested
keep you informed and updated on relevant products you may be interested in
improve our website and the range of services and products we provide
For the avoidance of doubt, we do not store credit card details and only share payment details with our financial payment partner Stripe.com.
Who we share your data with
We do not share or sell your data to any other company other than those processors we use for our business operations who process your data under our control:
Squarespace.com who provide our website hosting.
MailChimp for our email marketing campaigns
Google.com who provide website tracking, office email and statistical services
Our market places Notonthehighstreet.com and Etsy.com
Stripe.com who provide financial payment services to us
Royal Mail for delivery and postal services.
In all cases the servers where your personal data is stored and processed are located in the European Economic Area.
Under some circumstances we may be required to disclose or share your information without your consent, for example if we are required to by the police, the courts or for other legal reasons.
How we keep your personal information safe
We take our obligations to keep your personal data safe and secure very seriously. As a small company, access to your personal information is strictly controlled on a ‘need to know’ basis by the owner of the business.
How long we keep your personal information
We keep your personal information in line with our data retention policy. This means that we will remove data which have collected directly from you from our systems if we haven’t had any marketing response or direct contact with you for more than 36 months.
For data provided to us by our marketplaces (notonthehighstreet.com and Etsy.com), we are governed by their data retention rules as specified in their privacy notices.
In certain circumstances we have a statutory obligation to keep your personal information for a set period of time for example financial information (normally 7 years) for financial auditing purposes.
How to keep your personal information up-to-date
It’s important for both you and us that your personal information is correct. If you believe this not to be the case and you are registered on this website then please log-in and update your details in the “my account” section. If you do not have a website account with us then please e-mail the amended details to firstname.lastname@example.org and we will contact you to verify your identity.
How you can find out about the information we hold about you
You have the right to request a copy of the information that we hold about you.
If you would like a copy of some or all of your personal information, please email or write to us using the contact details in this policy.
We will get in contact to verify your identity and if we do hold information about you we will:
give you a description of it
tell you why we are holding it
tell you who it could be shared with
let you have a concise and clear copy of the information
Our legal basis for processing your personal information
Much of our processing will be under the basis of “contractual obligation” in other words we need and use your personal information for providing the product or services you have contracted with us to provide.
However when we are communicating with you regarding products and services you may be interested in receiving from us in the future our basis for processing is our "legitimate interest" as we are communicating with you in the context of your corporate activity and identity and not in relation to your private life. You will always be able to instantly unsubscribe from such messages using the link provided within the e-mail.
Asking us to suppress or remove your personal information
Should you wish to not receive information from us in future then you can quickly action this by clicking the unsubscribe link you will find on our marketing e-mails or by sending your details to email@example.com and we will quickly suppress your data.
Should you further wish for us to remove your information entirely (and assuming we have no other obligation to keep it) then please let us know and we will do this – but we would encourage you to let us use it for suppression purposes only.
What to do if you have a complaint
If you have a complaint please contact us at firstname.lastname@example.org and we will deal with your request promptly.
If you are still not satisfied with the way your complaint was handled, you can refer your complaint to UK Information Commissioner’s Office. https://ico.org.uk/concerns/
Links to other websites
We link our website directly to other sites (notonthehighstreet.com and etsy.com). This privacy notice does not cover the links within our site linking to other websites and organisations. We encourage you to read the privacy statements on the other websites you visit.
Sale of business
Should Aliroo Limited be sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers' advisers and will be passed on to the new owners of the business. We will notify you should this occur and you will have the opportunity to request suppression or deletion at that time.
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 22/5/2018
The Legal Stuff about Aliroo Limited
We are Aliroo Limited.
"aliroo" and "Aliroo Ltd" are trading names of Aliroo Limited.
Our company registration number is 5835037.
Our office is registered at (Lees Chartered Accountants), Puerorum House, 26 Great Queen Street, London, QC 2B 5BL.
Our VAT number is 887 7042 78
Last updated: September 26, 2016
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